Privacy policy

Last updated: July 2026

Information we collect

When you contact us through our website form or WhatsApp, we collect your name, email address, phone number, and any medical information you voluntarily provide. We use Google Analytics (GA4) to collect anonymous usage data about site visits.

How we use your information

Your contact information is used solely to respond to your inquiry and facilitate medical consultations. We do not sell, rent, or share your personal or medical information with third parties except as necessary to arrange your requested medical services with our partner clinics in Colombia.

Medical information confidentiality

We understand the sensitive nature of sexual health inquiries. All medical information you share is treated with the highest level of confidentiality. Communications are encrypted, and access to patient data is restricted to authorized personnel directly involved in your care coordination.

Cookies and tracking

We use Google Analytics to understand how visitors interact with our site. This data is anonymized and used only to improve our services. You may disable cookies in your browser settings at any time.

Your rights

You may request access to, correction of, or deletion of your personal information at any time by contacting us at andy@colombiamedical.co.

Contact

For privacy-related inquiries, contact andy@colombiamedical.co.